Last updated: 14/11/25
1. Who we are
This website is operated under the name reclaimtaxrelief.co.uk (“we”, “us”, “our”).
Our website address is: https://reclaimtaxrelief.co.uk
This site provides general educational information about pension tax relief. It does not provide personal tax, financial or legal advice.
If you have any questions about this Privacy Policy, you can contact us at:
info@reclaimtaxrelief.co.uk
2. What this policy covers
This Privacy Policy explains:
What personal data we collect
How and why we use it
When we may share it
How we keep it secure
Your rights under data protection law
We aim to comply with UK GDPR and the Data Protection Act 2018.
3. What personal data we collect
We collect and process the following types of information:
a) Information you provide directly
When you:
Fill in a contact form
Sign up for email updates or a guide
Communicate with us by email
…we may collect:
Your name (if you choose to provide it)
Your email address
The content of your message or enquiry
We do not ask you to provide sensitive financial data (e.g. NI number, income details, HMRC logins).
Please do not include sensitive personal data in messages or forms.
b) Website usage data
When you visit the site, we may collect technical data such as:
IP address
Browser type and version
Device type
Pages visited and time spent
Referring website
This may be collected via cookies and similar technologies.
For more information, see our Cookie Policy.
4. Why we collect your data (purposes & legal bases)
We use your data for the following purposes:
a) To respond to enquiries
If you contact us, we use your details to read, respond to and manage your enquiry.
Legal basis: Legitimate interests – it’s in both your and our interest to handle enquiries properly.
b) To send email updates you have requested
If you sign up for updates or request to receive a guide, we use your email to send:
Updates about new content or changes
Information about guides or tools we release
Administrative messages about your subscription
Legal basis: Consent – you choose to opt in, and you can unsubscribe at any time via a link in our emails.
c) To understand and improve the website
We may use anonymous or aggregated data (for example via analytics tools) to:
Understand which pages are most useful
Fix errors and improve performance
Plan future content
Legal basis: Legitimate interests – we want to run and improve a useful, secure website.
5. Who we share your data with
We do not sell your personal data.
We may share limited data with third-party service providers who help run this website and its features, for example:
Email / newsletter provider (for sending emails you subscribed to)
Form tools (e.g. WPForms) to manage form submissions
Analytics providers (e.g. Google Analytics) to understand usage in an aggregated way
Web hosting provider (to store and serve the website)
These providers are only allowed to use your data to provide their service to us and must protect it appropriately.
We may also share information if required by law, regulation, or to protect our rights or the rights of others.
6. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this policy, for example:
Contact form messages: usually up to 12–24 months after we resolve your enquiry
Email subscription data: until you unsubscribe or we delete the list
Analytics data: retained in line with the analytics provider’s settings (often 14–26 months, sometimes longer in aggregated form)
We may keep some information for longer if required for legal or regulatory reasons.
7. How we protect your data
We take reasonable steps to keep your data secure, including:
Using reputable hosting providers
Using secure connections (HTTPS)
Limiting access to personal data to those who need it
However, no system can be completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
8. Your rights
Under UK data protection law, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data in certain circumstances
Restrict or object to certain processing
Withdraw consent where we rely on consent (e.g. email marketing)
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
If you wish to exercise any of these rights, please contact us at:
info@reclaimtaxrelief.co.uk
More information about your rights is available from the ICO (Information Commissioner’s Office) in the UK.
9. Links to other websites
This site may link to external websites (for example, official HMRC guidance).
We are not responsible for the content, security or privacy practices of these external sites.
We recommend you read their own privacy policies.
10. Children’s privacy
This website is not intended for children and we do not knowingly collect personal data from anyone under 18.
11. Changes to this policy
We may update this Privacy Policy from time to time.
The “Last updated” date at the top of the page will be changed when we do.
We encourage you to review this page periodically.